Crown Cleaners, Knoxville, TN Specials Services Locations Company Profile Contact
Crown Cleaners, Knoxville, TN
Crown Cleaners, Knoxville, TN When you look good, we look good.
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Customer Survey Profile
Our mission is to provide expert garment care to discerning customers. We aim to exceed expectations in speed of delivery and value of cost. Customers are treated with respect and always warmly welcomed as they enter our stores. They soon become real friends.
Customer Survey
Customer Survey   Crown Cleaners first opened its doors for business in the 1960s by Mr Charles Rodgers. The city of Knoxville was just beginning to grow westward, and at the time, Bearden Hill was on the edge of town and on the cusp of new residential growth. As professionals with families desired to live in the Bearden area, a laundry and dry cleaning business was a natural fit. Mr Rodgers owned the business, with the Bearden Hill store as the lone site until 1988, when Mr Bob Rowan purchased it.

Mr Rowan brought a wealth of knowledge and expertise with him, as his career prior to the purchase had been in the garmet industry. His vast knowledge of materials, dyes, weaves, and general fabric care soon became an asset to the business of Crown Cleaners. Over the course of his ownership he expanded the business to include route delivery service, and opened up three other locations in the area. Two of these locations, one in Powell and one in Alcoa have since closed, but the site in West Knoxville at 9411 S Northshore Drive remains. Mr Rowan's expertise in fabric care helped to solidify Crown Cleaners' reputation as a premier cleaner in Knoxville.

In the Spring of 2000, Mr Rowan entered into an employment/purchase agreement with Mr Don Holecek. For the next 18 months, Mr Holecek served as apprentice under Mr Rowan, learning not only how to run a small business but also the "tricks of the trade." In January of 2002, Mr Holecek assumed full ownership, and has since opened another location in Cedar Bluff to bring the store total to three. Mr Holecek has also expanded the route delivery service significantly and stramlined operations to include professional training of all employees who work for Crown.

Unique Features of Crown Cleaners:

- Same day service at our Kingston Pike location if dropped off by 9:30 a.m.
- Several employees with over 15 years experience in the industry
- Certified Environmental Drycleaner
- Member of IFI and TFA
- Member of thanksagain® rewards network (cash back, airline miles, etc.)
- Shoe shining and repair available
- In-house customer reward program
 
 
 
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  Crown Cleaners, Knoxville, TN CROWN CLEANERS:     Northshore - 865 539 6040     Kingston Pike - 865 584 7464     Cedar Bluff - 865 670 1127
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